Last Updated:

July 12, 2026

Refund Policy

This Refund Policy explains when fees paid to Offer Ready Capital, LLC ("ORC") are refundable, and under what circumstances. Please read it before making any payment. By paying any fee to ORC, you confirm that you have read and agree to this policy.

YOU PAY NOTHING TO APPLY

There is no application fee. ORC charges nothing to receive your submission, review your contract, or underwrite your deal.

If ORC declines to fund your transaction, for any reason, you owe ORC nothing. There is no fee to refund, because no fee was ever charged.

YOU PAY NOTHING TO APPLY

There is no application fee. ORC charges nothing to receive your submission, review your contract, or underwrite your deal.

If ORC declines to fund your transaction, for any reason, you owe ORC nothing. There is no fee to refund, because no fee was ever charged.

ORC CHARGES TWO FEES, AND BOTH ARE DUE AT THE SAME TIME

Both fees become due only when ORC approves your transaction and you accept the term sheet. Neither is charged before that point.

Approval Fee. Due on acceptance of the term sheet. Covers deal review, underwriting, and formation of the funding entity.

Funding Fee. Due on acceptance of the term sheet. The premium for the option granted to you, and for ORC funding the earnest money deposit into escrow.

Extension Fee. Due before an extension takes effect. The premium for extending the option period.

Fee amounts are set out on ORC's pricing page and are stated as fixed dollar figures on your term sheet. The figure on your term sheet does not accrue, does not re-price, and does not change after you sign.

If you pay by credit card, Melio charges a processing fee on the transaction. That fee is charged to you by Melio, is additional to ORC's fees, and is not paid to or retained by ORC. You can avoid it by paying by ACH, wire, or Zelle.

WHAT YOU ARE BUYING

ORC forms a limited liability company for your transaction. That entity enters into the purchase agreement and funds 100% of the earnest money deposit into escrow. ORC then grants you an option to acquire the entity by replacing ORC's deposit at closing.

You are never obligated to exercise that option. You are never liable for the deposit principal. Your fees are the entirety of your financial exposure to ORC.

WHAT YOU ARE BUYING

You are never obligated to exercise that option. You are never liable for the deposit principal. Your fees are the entirety of your financial exposure to ORC.

THE DEPOSIT IS NOT YOURS, AND ITS RETURN IS NOT A REFUND

The earnest money deposit is ORC's capital, held in escrow to the benefit of ORC's funding entity. If the transaction does not proceed, the deposit is returned from escrow to ORC. You receive no portion of it, because no portion of it was ever yours.

You also owe ORC nothing when that happens. There is no repayment obligation and no indemnity.

THE DEPOSIT IS NOT YOURS, AND ITS RETURN IS NOT A REFUND

You also owe ORC nothing when that happens. There is no repayment obligation and no indemnity.

WHEN ORC WILL REFUND YOUR FEES

ORC refunds fees in full when ORC does not deliver what you paid for.

EXTENSION FEE — REFUND RULES

Extension fees paid to ORC in connection with an extension of the due diligence period are non-refundable under all circumstances once paid, including if the extension is subsequently cancelled by the Borrower or if the underlying transaction terminates after the extension is granted.

EARNEST MONEY DEPOSIT — RETURN DURING DUE DILIGENCE

The earnest money deposit funded by ORC is a SOFT deposit and is fully refundable to ORC (not to Borrower) during the due diligence period. When a Borrower elects to exit a transaction during the due diligence period:

The full EMD amount is returned from escrow directly to ORC;

Borrower's obligation to repay the EMD amount is released upon ORC's receipt of the returned funds;

Borrower remains responsible for all ORC fees paid (application fee and EMD fee), which are not refunded;

Borrower must notify ORC in writing at deals@offerreadycapital.com before directing the title company to release the deposit.

SITUATION

ORC declines your transaction before you accept the term sheet

ORC fails or elects not to fund the deposit after you have paid, for any reason within ORC's control

The transaction terminates before ORC wires the deposit to escrow, such as when the seller withdraws

ORC wires the deposit to escrow

APPROVAL FEE

Nothing charged

Refunded in full

Retained

FUNDING FEE

Nothing charged

Refunded in full

Retained

The Approval Fee is earned when the term sheet is accepted and the funding entity is formed. That work has been performed and cannot be undone.

The Funding Fee is earned when ORC wires the deposit to escrow. If ORC never wires, ORC never earned it, and it is returned to you in full.

EXTENSION FEE — REFUND RULES

EARNEST MONEY DEPOSIT — RETURN DURING DUE DILIGENCE

The full EMD amount is returned from escrow directly to ORC;

Borrower's obligation to repay the EMD amount is released upon ORC's receipt of the returned funds;

Borrower remains responsible for all ORC fees paid (application fee and EMD fee), which are not refunded;

Borrower must notify ORC in writing at deals@offerreadycapital.com before directing the title company to release the deposit.

WHEN FEES ARE NOT REFUNDED

Once ORC has wired the deposit to escrow, both fees are earned and are not refundable. This is true regardless of what happens afterwards:

▪ You decide not to proceed and exit during the diligence period.

▪ The deposit is returned from escrow to ORC.

▪ The transaction does not close, for any reason.

▪ You do not exercise your option.

▪ The diligence window closes without an extension and ORC terminates the contract.

In each of these cases you owe ORC nothing further. Your fees are not returned, and nothing else is owed.

Extension fees are earned when the extension takes effect and are not refundable, including if the extension is later cancelled or the transaction subsequently terminates.

EXTENSION FEE — REFUND RULES

EARNEST MONEY DEPOSIT — RETURN DURING DUE DILIGENCE

The full EMD amount is returned from escrow directly to ORC;

Borrower's obligation to repay the EMD amount is released upon ORC's receipt of the returned funds;

Borrower remains responsible for all ORC fees paid (application fee and EMD fee), which are not refunded;

Borrower must notify ORC in writing at deals@offerreadycapital.com before directing the title company to release the deposit.

TITLE AND ESCROW FEES

This policy covers only fees paid directly to Offer Ready Capital, LLC.

Preliminary title fees, escrow fees, and any other title-related charges are assessed by the title company, are paid directly to the title company, and are governed by the title company's own terms. ORC has no authority to refund or waive them. ORC's pricing page and calculator reflect ORC fees only.

TITLE AND ESCROW FEES

This policy covers only fees paid directly to Offer Ready Capital, LLC.

HOW REFUNDS ARE PROCESSED

Where a refund is due, ORC returns funds by the same method used for payment:

▪ ACH. Returned to the originating account. 3 to 5 business days.

▪ Wire. Returned to the originating account. 3 to 5 business days after you confirm return instructions.

▪ Zelle. Returned to the originating account. 1 to 3 business days.

ORC does not issue checks, prepaid cards, or any other form of payment. ORC will confirm any refund in writing by email to the address on file.

HOW REFUNDS ARE PROCESSED

Where a refund is due, ORC returns funds by the same method used for payment:

▪ ACH. Returned to the originating account. 3 to 5 business days.

▪ Wire. Returned to the originating account. 3 to 5 business days after you confirm return instructions.

▪ Zelle. Returned to the originating account. 1 to 3 business days.

ORC does not issue checks, prepaid cards, or any other form of payment. ORC will confirm any refund in writing by email to the address on file.

CARD PROCESSING FEES ARE NOT REFUNDABLE BY ORC

Where a refund is due and you paid by credit card, ORC returns the fees ORC received. Melio's processing fee was paid to Melio, not to ORC, and ORC has no ability to refund it.

If you want your fees to be fully refundable in the situations described in Section 4, pay by ACH, wire, or Zelle.

CARD PROCESSING FEES ARE NOT REFUNDABLE BY ORC

Where a refund is due and you paid by credit card, ORC returns the fees ORC received. Melio's processing fee was paid to Melio, not to ORC, and ORC has no ability to refund it.

If you want your fees to be fully refundable in the situations described in Section 4, pay by ACH, wire, or Zelle.

REFUND REQUESTS

To request a refund in cases where you believe a refund may be applicable, please contact ORC in writing within 30 days of the event giving rise to the request:

Email: intake@offerreadycapital.com

Subject Line: Refund Request — [Your Name] — [Deal Number]

Include in your request: your full name, deal number, the fee amount and payment date, and the reason you believe a refund is applicable. ORC will respond in writing within 5 business days.

DISPUTES

Any dispute regarding a refund that is not resolved through ORC's internal process shall be resolved by binding arbitration in accordance with the Dispute Resolution provisions of ORC's Terms of Use. You agree that any arbitration shall be conducted on an individual basis and not as a class action.

POLICY CHANGES

ORC reserves the right to modify this Refund Policy at any time. Changes are effective when posted at here The policy in effect at the time you pay a fee governs that payment.

CONTACT INFORMATION

Questions about these Terms should be directed to:

Offer Ready Capital, LLC

400 Renaissance Center, Suite 2600

Detroit, MI 48243

legal@offerreadycapital.com

offerreadycapital.com | Open 24 Hours

REFUND REQUESTS